Free Unlimited Return Valid in US.

Our backpacks are water resistant, not waterproof. Our fabrics all come with a layer of Durable Water Repellent (DWR), and will handle splashes and brief periods light rain.

However, like most zipped backpacks, our backpacks are not waterproof: water can eventually seep in in prolonged exposure, so  to protect your bag in for longer exposure or in heavy rain, we recommend adding a raincover for enhanced protection.

For customers shipping to Japan, please visit ablecarry.jp.

*Product pages without the option for shipping locations means we will ship from our Hong Kong warehouse.

Select the color you want and click “add to cart”. Then proceed to checkout. Shipping options and costs are provided after you enter your shipping details.

If you’re unsure you can message us at support@ablecarry.com, or drop us a line in the messenger at the corner of this page.

Our 14 Day Trial only applies to Backpacks. It starts from your delivery date. Try out the bag (keep the packaging), and put it through its paces. If it's working out for you, great!

If it's not a good fit for you? No problem – get in touch to support@ablecarry.com with your order number, and we’ll take it from there. 

A few things to note:
• Returned items must come with original packaging.
• Return shipping is the buyers responsibility.
• Easy returns is available for Hong Kong, USA, Japan, Germany, UK, Taiwan, Korea, Canada – returned at your cost to a local forwarding address.

Accessories are not subject to our 14 day trial and non-refundable. They are under our limited lifetime warranty and if you have any issues please reach out to our support team!
*Accessories include Joey Pouch, Stash Pouch, Cubes, Able Cooler, Rain Cover